Technical Service Specialist (m/w/d)
Full-time employee
What you will do
• Market observation and monitoring of competitor products in same segment as Hankook, manage and coordinate PQI (Product Qualityx Index) surveys throughout Europe
• Monitoring of EU Regulations
• Education and Training program on Quality Methods for all EU Subsidiary Technicians. Overview and update current training material, define training schedule for subsidiary technicians
• Issuing of Quality Reports on defined KPIs with regular analysis using SAP
• Subsidiary Support
What we are looking for
• Bachelor Degree in a technical field (Marketing/ Business graduate with technical experience also a possible option)
• Possesses good knowledge on tires and related requirements
• Possesses basic knowledge of laws, legal codes, precedents, and/or government regulations in his/her own expertise
• Demonstrates ability to interpret customer requirements and needs
• Is able to identify problems or issues related with Technical Service in his/her own organization
• Demonstrates analytical thinking and problem-solving skills necessary to troubleshoot technical and quality issues
• Pays close attention to details
• Exhibits ability to work cautiously but efficiently in dealing with confidential claims, product and customer information
• Must be willing and able to travel within the European Union, Türkiye, Great Britian (and Russia).
What we offer
• Flexible working time
• Daily lunch voucher
• Access to our Corporate Benefits Platform with a lot of attractive deals
• Great discount on our products
• Various team activities and trainings
