Michelin Brings AI Assistant to UK Connected Fleet Users

Michelin Connected Fleet has made its Michelin AI Assistant available to UK customers in the commercial vehicle and passenger transport sectors, giving fleet managers faster access to operational data through typed prompts within the MyConnectedFleet web platform. The system is designed to help users interrogate information on fuel use, driver behaviour, tyre maintenance and vehicle performance.

A simpler route into fleet data

The new assistant allows fleet managers to ask operational questions in plain language, rather than building separate reports manually. Michelin says users can request information such as which drivers have been most fuel-efficient during the month, which vehicles need tyre maintenance, or the current cost of fuel consumption.

In practice, the tool turns connected fleet data into text or visual outputs that can be used for daily decisions. That matters for tyre and fleet service providers because vehicle uptime, underinflation alerts and maintenance scheduling are increasingly managed through digital systems rather than isolated inspections.

Michelin says the assistant works as a closed system, designed to protect customer data confidentiality. It is available directly through the MyConnectedFleet portal and uses real-time information from fleet operations.

Part of a wider connected fleet push

Sophie Foucque, CEO of Michelin Connected Fleet for Europe, Africa and Australia, said the assistant was “the natural evolution” of the company’s work with customers. She said it had been co-developed with major customers to give fleet managers a more intuitive way to interact with vehicle usage data.

The launch follows recent Tyre News coverage of [Michelin’s plans to show truck tyres and AI-enabled fleet tools at Road Transport Expo 2026] and its wider fleet technology activity. Michelin said at the time that its UK event presence would include truck tyre products, retread options and AI-enabled fleet management tools.

Tyre News has also reported on McGill’s Group consolidating a 625-vehicle bus and coach fleet under a Michelin managed contract, covering tyre supply and lifecycle management through Michelin’s Connected Solutions division. That agreement underlined the role of tyre policy and data-led management in passenger transport operations.

Why it matters for tyre maintenance

Michelin says its AI Assistant can be combined with intelligent onboard cameras, automatic tyre wear inspection technology and underinflation alerts. For fleets, that could make tyre condition data easier to act on before defects become roadside failures or compliance issues.

The launch sits within a broader shift towards digital tyre management. Tyre News recently covered Continental’s white paper on digital tyre safety, which highlighted pressure monitoring, heat build-up and unplanned roadside failures as controllable risks for European fleets.

Michelin says its own research found that 78% of fleet managers believe AI will transform the sector. The company is positioning the assistant as a practical layer above existing fleet data, rather than a standalone system.

The AI Assistant is currently available to Michelin Connected Fleet customers in the UK, United States, France, Spain, Denmark, the Netherlands, Finland, Sweden, Germany and Italy. Michelin says further features will be added gradually based on customer feedback.

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Tagged with: Michelin AI Assistant, Michelin Connected Fleet, fleet tyre maintenance, connected fleet data, commercial vehicle fleets, passenger transport, tyre wear inspection, underinflation alerts, fleet management software, smart tyres, AI fleet tools, MyConnectedFleet

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