Arnold Clark Autoparts has recognised bilstein group UK as its 2024 Supplier of the Year, praising the company’s consistent support, product availability, and customer service. TMD Friction was named runner-up.
The award is part of an annual initiative to recognise excellence among the motor factor’s supply chain partners, based on delivery performance, stock levels, technical support, and overall service quality.
bilstein group UK was selected for its role as a key partner to Arnold Clark Autoparts, offering extensive product coverage and strong day-to-day support. TMD Friction secured the runner-up spot for its reliability in stock availability and customer-focused approach.
Commenting on the award, Craig McCracken, Group Factor Manager at Arnold Clark Autoparts, said:
“Congratulations to bilstein group UK for winning this year’s Supplier of the Year award, and kudos to TMD Friction as our runner-up. It’s great for us to be able to show our appreciation and recognize our suppliers’ exceptional service. This accolade aims to acknowledge the efforts made by our aftermarket suppliers to provide unrivaled levels of customer service and demonstrate a product range that covers the ever-growing vehicle parc.”
Dave Frost, Key Account Manager at bilstein group UK, added:
“We’re delighted to be awarded Supplier of the Year from Arnold Clark Autoparts. It’s recognition of our team’s hard work, dedication, and performance across the company.”
To celebrate the win, both companies were hosted at the OVO Hydro in Glasgow for a live performance event and awards presentation.
Arnold Clark Autoparts has now released the shortlist for its upcoming 2025 Supplier of the Year award, which reflects achievements throughout 2024 across several key categories. These include ease of ordering, warranty handling, technical support, product availability, quality, and customer service.
The shortlisted suppliers for 2025 are:
▪ Elring
▪ febi Bilstein
▪ First Line
▪ MJ Allen
▪ TMD Friction
▪ Yuasa
Craig McCracken commented on this year’s shortlist:
“We are lucky to work with some of the best suppliers in the aftermarket and this accolade aims to recognise – and reward – their accomplishments over the year. Selecting just one winner is no easy task, and we want to thank every single one of the suppliers we worked with in 2024.”
The winner will be announced shortly and will receive a formal award and an invitation to a surprise celebration event.
Suppliers are assessed through a detailed nomination process that involves feedback from Arnold Clark Autoparts staff across its network, highlighting those who have provided the strongest support, pricing, and product reliability over the year.
Tagged with: Arnold Clark Autoparts, Supplier of the Year, bilstein group UK, TMD Friction, Elring, febi Bilstein, First Line, MJ Allen, Yuasa, UK automotive aftermarket, parts distribution, customer service
Sign up for our weekly briefing on key developments across the sector.
