Autogem Unveils Innovative Knowledge Hub to Elevate Technician Training

Autogem has reinforced its commitment to the continuous development of automotive technicians with the launch of an advanced learning management software platform, enhancing the accessibility and effectiveness of its award-winning aftermarket products.

The newly introduced Autogem Knowledge Hub is built upon the company's ‘Cycle of Improvement’ philosophy. It offers an intuitive, step-by-step guide for users, streamlining the training process while simultaneously raising industry standards.

This platform marks the third iteration of Autogem's online training provisions, expanding the scope of its existing TPMS (Tyre Pressure Monitoring System) programmes and providing a foundation for future educational solutions. Key training topics include TPMS inspection, customer engagement, and fault resolution.

To accommodate the demanding schedules of technicians, the Knowledge Hub features a series of concise, bite-sized videos. Technicians can earn certificates upon completing interactive quizzes, further validating their expertise.

Autogem's latest initiative underscores its long-term dedication to innovation and empowerment within the industry. Managing Director Prashant Chopra emphasised this commitment, stating, “We’re hugely passionate about our training provision and we are proud to unveil the Autogem Knowledge Hub as more evidence of our investment in people.”

Chopra highlighted the ongoing shortage of technicians in the industry, noting the importance of accessible, free, and engaging training. The latest edition of the TPMS training includes over 40 high-production videos, incorporating insights gained from the company’s ‘Under Pressure’ TPMS competitions in 2022 and 2023.

“Following an extremely beneficial customer focus-group session towards the end of last year, the team have worked tirelessly to bring our knowledge hub to reality, coinciding with the opening of entries for this year’s Under Pressure ‘24 TPMS competition,” Chopra added.

Autogem’s dedication to continuous improvement is evident as it integrates customer feedback to enhance its training offerings. Early responses to the Knowledge Hub have been overwhelmingly positive, with expectations for high levels of user interaction.

Consistent with Autogem’s principles, the company ensures that all training elements remain free of charge, reaffirming the development of technicians as a fundamental cornerstone of their business.

For more information, visit our TPMS zone.

Autogem Unveils Innovative Knowledge Hub to Elevate Technician Training
May 24, 2024

Q&A: Autogem's Knowledge Hub Launch

Autogem has launched an advanced learning management software platform called the Autogem Knowledge Hub.

What philosophy underpins the Autogem Knowledge Hub?
The platform is based on Autogem’s ‘Cycle of Improvement’ philosophy.

How does the Autogem Knowledge Hub improve training accessibility?
The platform offers an easy, step-by-step guide that simplifies the training process and saves time, making it more accessible for technicians.

What topics are covered in the new training courses on the Autogem Knowledge Hub?
The courses cover TPMS inspection, customer engagement, and fault resolution, among other topics.

How are the training materials designed to fit into a technician's schedule?
The platform features a series of bite-sized videos that can be easily integrated into a busy schedule.

What do technicians receive upon completing the training quizzes?
Technicians earn certificates upon completing the interactive quizzes.

How many new videos have been added to the TPMS training in the latest edition?
The latest edition includes over 40 high-production videos.

What feedback mechanism did Autogem use to improve the Knowledge Hub?
Autogem utilised a customer focus-group session towards the end of last year to gather feedback and improve the platform.

What significant event does the launch of the Knowledge Hub coincide with?
The launch coincides with the opening of entries for the ‘Under Pressure ‘24 TPMS competition.

Is there a cost associated with accessing Autogem’s training programmes?
No, Autogem’s training programmes are entirely free of charge.

What has been the initial feedback on the Autogem Knowledge Hub?
Early feedback has been overwhelmingly positive, with expectations for high levels of user interaction.

Where can more information about the TPMS zone be found?
More information can be found by visiting the TPMS zone here.

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