Commercial Tyre Services Go Digital with CAM's Fitter-Force Integration

Commercial Tyre Services Bristol is taking its business digital with the adoption of CAM's Fitter-Force, a tablet-based service operations platform that offers an end-to-end view of commercial tyre business operations. The integration will provide a more accurate and efficient service to customers by digitizing job cards and streamlining admin tasks, enabling the company to compete more effectively with larger players.

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Commercial Tyre Services
Published on
May 4, 2023

Commercial Tyre Services Bristol is taking its business digital with the adoption of CAM's Fitter-Force, a tablet-based service operations platform that offers an end-to-end view of commercial tyre business operations. The integration will provide a more accurate and efficient service to customers by digitising job cards and streamlining admin tasks, enabling the company to compete more effectively with larger players.

Fitter-Force leverages e-jobsheet commercial work exchange to offer operational agility and remove back-office costs and inaccuracies associated with manual completion of service work. It can be deployed on-site or in the cloud, and supports multi-currency operations and multi-language offerings. The tablet app provides fitters with a single tool for all their service work requirements in the field, while dashboard technology provides office users with near-real-time views of service operations.

Features:

  • The easy to use e-jobsheet tablet app provides fitters with one tool which will meet all of their service work requirements in the field
  • Dashboard technology provides office users with near real-time views of the state of service operations
  • Office operators can launch work to their own fitters or, issue to connected parties through the exchange for their fitters to complete
  • Data is returned from the tablet upon job completion by fitters to be automatically updated into the integrated stock, billing and accounting system
  • Full sales, purchasing and nominal ledger accounting
  • Option to link to commercial tyre suppliers
  • Multi-language operation
  • Multi-currency support.

Benefits:

  • Takes advantage of improved customer responsiveness by its integration into the e-jobsheet platform
  • Normalises the flow of job data from the field and into job processing – data arrives within seconds of each job being completed
  • Systemises the updating of stock records and the creation of service invoices to ease administrative workloads
  • Removes double-keying cost and inaccuracy – more efficient processing with little or no human intervention
  • Office staff are freed up to focus on more customer-oriented activities
  • Provides a fully-reconcilable view of all work in progress, work completed, jobs with authorisation pending, invoiced and paid - on a transaction-by-transaction basis.

The integration of Fitter-Force normalizes the flow of job data from the field and into job processing, ensuring data arrives within seconds of each job being completed. The platform automates the updating of stock records and the creation of service invoices, reducing administrative workloads, removing double-keying cost and inaccuracy, and freeing up office staff to focus on more customer-oriented activities.

Vincent Fitzpatrick, managing director of Commercial Tyre Services Bristol, said, "By digitizing the job cards and associated admin through seamless connectivity with the different manufacturers we do work for, we will provide a more accurate and efficient service to our customers." Steve Daly, director of CAM, added, "For Commercial Tyre Services Bristol, this was connected digitization in a box, as connectivity to tire manufacturers and going paperless was high on the business's agenda to enable it to continue to compete effectively with bigger players.”

The integration of Fitter-Force into Commercial Tyre Services Bristol's business operations is a significant step towards digital transformation, ensuring that the company remains competitive in the modern marketplace. The adoption of the platform will provide customers with a more efficient service while streamlining administrative tasks for staff, freeing up time to focus on customer-oriented activities.


For more information on CAM's Fitter-Force visit: https://www.cam-systems.com/fitter-force-info

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